People often think that if they have an antivirus software such as Norton they are safe against malware. This is a dangerous misconception that creates a lot of work (and $!!!) for techies like Ms. Ducktoes.
Most anti-virus programs fight only viruses and provide very poor protection for the increasingly dangerous and sophisticated malware and [...]

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There’s no way a tech can remove and clean up all the spyware on a badly infected machine in just a couple of hours. So, if you remove the spyware on-site, you end up having to charge a lot to remove a little. It’s better to take the machine “to the lab,” [...]

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Whatever you do don’t open it!
I’m sorry I haven’t been posting. Ms. Ducktoes has been busy removing tons of spyware from computers. On two of them, the clients opened an e-mail attachment that claimed to be from a friend. It was actually a worm working overtime and sending out e-mails from the [...]

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Today I’m removing (from an Acer laptop) a trojan called Win32.Renos. It causes false alerts on the desktop purporting to be from Windows. If you click on the alert, the trojan then downloads a rogue anti-spyware called Win SpyControl, AntiSpy Kit, and Virus Ranger.
The alert looks like this or some other warning: [...]

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