Oct
05
2008
0

Hallmark Card Virus Fix

Many, many people are coming to this blog site looking for a fix for the Hallmark card virus. So it’s not a hoax!!! There are e-mails going out purporting to be a link to Hallmark card (see this post), and if you click that link, you’ll get a direct download of a virus.

If you already have the Hallmark Card virus, there is a fix, or several of them. Usually, normal virus software will remove it. Here are some free anti-virus software that will do the trick. Make sure your software is updated first, after you install and run it. Without virus definitions, it’s impossible to catch anything.

AVG 8 Free for Personal Use
Avast!
Dr. Web CureIt

SuperAntiSpyware

Virus software is not enough. You’ll also need an excellent anti-spyware tool. The one that is the highest-rated in reviews all over the Internet is Spyware Doctor. It will save you a lot of grief, because spyware prevention is much easier than spyware removal, although Spyware Doctor does an excellent job of removal too.

The below is a secure link to the Spyware Doctor website. Call me at 403-483-0105, if you have any questions. (Please, not in the middle of the night in Canada, however!)

Purchase Spyware Doctor

Sep
28
2008
0

Ad Agent BN

Ms. Ducktoes now has eat her words, and take back what she said about Grisoft’s free AVG 8 in her last blog. AVG has proved to be a real trooper (a State Trooper even or an RCMP Mountie!) against the criminal and fraudulent Ad Agent BN.

This week the malware has been extremely difficutl to get rid of. Ad Agent BN has been one of the worst.

Ad Agent BN was on a client’s computer, along with several other related Trojans. The client, a friendly twenty-something young man named Matt, had somehow gotten this rogue anti-spyware on his computer. At first the rogue program ran fake warning pop-ups on his desktop saying the computer had spyware. But much worse it then locked up the Matt’s Control Panel, Start menu, and Windows Explorer. Also Run and Search were not accessible.

Matt, a student, needed to turn in his assignments. They were not backed up. The computer was going down fast along with Matt’s marks. I took out the hard drive of his computer and connected it to another computer and ran Spy Sweeper, Avira, and Avast! on the mounted disk. They found several viruses and trojan horses. I also ran regedit by mounting the hive of the harddrive and deleted some infected keys. However when I reconnected the hard drive to Matt’s computer, the spyware and viruses were still there. And they were active!!

Ms. Ducktoes, now in a tizzy about Matt’s marks, not to mention his photos and music, had to do something more. Ducktoes to the rescue!

This is what worked. You can do it too:

1. Boot into Safe Mode with Networking. To do this: Restart the computer. Tap the the F8 key several times while the computer boots up. When you get to the screen with several booting options select Safe Mode with Networking.

2. After Windows starts, then download PC Tools Spyware Doctor, purchase, update it, and run the scan.

3. Restart the computer, let it boot into regular mode several times, restart it after each scan as Spyware Doctor recommends.

4. Boot back into Safe Mode with Networking. Download AVG free. Download AVG 8 free for home users.

5. AVG doesn’t update in Safe Mode. So restart the computer into regular mode. Update AVG. Now run Spyware Doctor. While Spyware Doctor is running the Avg Shields will kick into effect and remove the processes. Using the two programs together will get rid of the Ad Agent BN.

I know that the programs during install tell you that it’s not good to have two anti-viruses running at the same time but it worked!!

So I’m now using free AVG 8 again for all my clients.

Let me know–click the Comments link below– if this works for you.

May
12
2008
0

Dangerous New Trend, Serious and Urgent Alert!! Don’t click that link!!

Ms. Ducktoes is in a flap and a flutter because right now there is a new type of spyware danger that is so new it is causing a bit of havoc and making all of us anti-spyware professionals work overtime. Thousands of computers are infected. Phoney e-mails that purport to be from friends or legitimate businesses encourage the victims to click a link. This will initiate a download of a most dangerous group of spyware and viruses. One is a trojan horse that lets the criminal hacker take over your computer and control it remotely. Others will install a back door in your computer that gives hackers access to do even more damage or add even more spyware. Still others tell you, in a warning on your desktop, that you have spyware, and try to get you to buy a rogue anti-spyware, that will give you even more malware.

I have received three of these phoney, dangerous e-mails. One told me a friend had sent me a Hallmark card that linked to a nasty download of binary code (trojan). I already wrote a blog about that one. Read it here.

Another, my cousin Jack warned his friends and family about, a postcard e-mail that links to a virus download. Here is his e-mail:

Please be careful of the upcoming virus.

Big Virus coming

http://www.snopes.com/computer/virus/postcard.asp

Hi All, I checked with Norton Anti-Virus, and they are gearing up for this virus!

I checked Snopes (URL above:), and it is for real!!

Get this E-mail message sent around to your contacts ASAP.

PLEASE FORWARD THIS WARNING AMONG FRIENDS, FAMILY AND CONTACTS!

You should be alert during the next few days. Do not open any message with an attachment entitled ‘POSTCARD,’ regardless of who sent it to you. It
Is a virus which opens A POSTCARD IMAGE, which ‘burns’ the whole hard disc C of your computer.

This virus will be received from someone who has your e-mail address in his/her contact list. This is the reason why you need to send this e-mail to all your contacts It is better to receive this message 25 times than to receive the virus and open it.

If you receive a mail called’ POSTCARD,’ even though sent to you by a friend, do not open it! Shut down your computer immediately.

This is the worst virus announced by CNN. It has been classified by Microsoft as the most destructive virus ever. This virus was discovered by McAfee yesterday, and there is no repair yet for this kind of virus.
This virus simply destroys the Zero Sector of the Hard Disc, where the vital
Nformation is kept.

COPY THIS E-MAIL, AND SEND IT TO YOUR FRIENDS. REMEMBER: IF YOU SEND IT
TO THEM, YOU WILL BENEFIT ALL OF US. “

While the e-mail is incorrect that the virus will burn a hole in your hard drive, it may cause you to have to get your hard drive reformatted, which will indeed burn all your data, which is essentially the same thing. Also it lets the attackers take control your computer. The trojan is very difficult to remove. The e-mail is confusing a few viruses and hoaxes but is a good warning nevertheless, since it lets everyone know not to open the postcard e-mails. I did receive one this week so it’s definitely making the rounds.

The third one I received–today–was supposedly from Paypal. It said my account had been limited. But the link to fix the account limitation problem was—again, you guessed it—a link to a download of nasty virus code.

So the Phishers and Hackers have stepped up their attacks with a new method. Instead of just getting your passwords and account numbers and credit card numbers as they do in regular phish e-mails and websites, now they give you an immediate download of binary code.

To protect yourself click the below link. It will connect you to PC Tools Spyware Doctor which will protect you from these e-mail viruses.


Also read my guide to preventing spyware. Or the Self-Help tutorials here.

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